FAQ

We are a manufacturer specialize in OEM/ODM poly mailers, WH Global Pack was founded in 2010 with well-equipped testing facilities and strong technical force.

You can fill in the contact form. Please supply the details of your requirements as accurately as possible. So we can send you the offer immediately. And you can contact by Whatsapp, Trade Manager or other instant ways, for fear of any delays. 

Usually we quote our best price within 12 hours after getting your inquiry. You’d better supply your detailed quantity, material, size, logo, and then I will give you an accurate quotation.

After price confirmation, you can require for samples to check our quality. It’s free to make a blank sample to check the design and paper quality; however you should afford the express freight charges.
As to a printed sample, we will charge you $100-$300 for the cost on Molding & Printing. This charge will be part of the payment for your order.

AI, PSD, CDR, etc.

Honestly, it depends on the order quantity, and the season you place the order. Normally, Orders for non-printed bags can be ready to ship within one week and printed bags within 2 weeks.

After you pay the sample charge and send us confirmed format, the samples will be ready in 3-7days. The samples will be sent to you via express and arrive in 3-5 days.

The shipping time is usually during 3-7days if by express delivery. If shipped by sea, it may take 15-20 days to arrive Asia and the east of America, 21-28 days to arrive South America, about 15 days to Australia and almost a mouth to Europe.

Yes, we can accept T/T (30%deposit, 70%balance pay before shipment)

No, it’s not necessary. We will give you our suggestion and tell you the popular sizes on your location market.

Yes, Custom sizes and Custom printing are all available.